Opinions, Tips on Cruises by the Industry leader! Find out which cruise lines and which destinations are appropriate for you through reading the insight of the industry leaders!
Home Beginners Guide Cruise Destination Guides Cruise Ship Reviews General Tips on Cruises Hotel Reviews Press Releases

September 13, 2009

Royal Caribbean Changes Price Guarantee

royal_caribbean_international.jpg

Our Price Guarantee is our committment to you. When you book with Royal Caribbean and subsequently find a lower fare advertised by us, we will honor that rate by applying an onboard credit to the reservation equal to the price difference. For reservations outside of final payment period, the onboard credit may be replaced, upon request, with a reduction to the outstanding balance or a refund as applicable.

To be eligible, the fare must be a) available for the same ship, sailing, category and number of guests as the current booking; b) be available at the time the request for rate conversion is made; and c) a rate the current booking would be eligible to receive, if any special restrictions apply. Price protection will not be available within 72 hours of departure. Price protection will be available for most fare types with the exception of Royal Sales Event and Exciting Deals; Travel Agent, Interline or Industry Reduced Rates; Employee rate programs; and a select number of price programs and promotions for new bookings only, as specified in the price program detail. Price protection will be subject to the prevailing taxes and fees and/or fuel supplement, if applicable.

rccl_price_guarantee.jpg

Highlights:

  • No forms to fill out
  • Book anytime and know you are protected up until 72 hours prior to departure
  • Outside of final payment - Upgrade options, Onboard Credit, or price reduction (refund if applicable)
  • Inside final payment - Upgrade options or Onboard Credit

    --------------------------------------------------------------------------------

    Terms & Conditions
    Program applies only to guests in the fifty states and Canada and applies only to bookings that were fully deposited prior to the expiration of this program, Guests who have a qualifying booking booked at a higher fare can receive the difference between that fare and a lower fare advertised or offered by the applicable Cruise Line in the form of an onboard cruise credit. (For reservations outside of final payment period, the guest may request the difference be granted in the form of a refund.) Requests for adjustments must be received by the cruise line at least 72 hours prior to the scheduled departure time for the cruise. The lower fare must be a) available for the same ship, sailing, category and number of guests as the current booking; b) available at the time the request for rate conversion is made; and c) a rate program that is not limited to new bookings only. If the lower rate is available under any of the following special price programs, it shall not be available under this Price Protection Program: Royal Sales Event and Exciting Deals; Travel Agent, Interline or Industry Reduced Rates; Employee rate programs. The Price Protection Program does not apply to any berths that are part of a group booking, any charter arrangements nor does it apply to any space that sold to a third party for resale. Price protection does not apply to government taxes and fees and/or fuel supplement charges. This Price Protection Program may be discontinued or modified at any time without prior notice and shall be void where prohibited or restricted by applicable law.

    Some Frequently Asked Questions:

    What is Price Guarantee?

    When you book with Royal Caribbean and subsequently find a lower fare advertised by Royal Caribbean, we will honor that rate by applying an onboard credit to the reservation equal to the price difference. For reservations outside of final payment period, the onboard credit may be replaced, upon request, with a reduction to the outstanding balance or a refund as applicable. To be eligible, the fare must be:

    a) available for the same ship, sailing, category and number of guests as the current booking;
    b) be available at the time the request for rate conversion is made; and
    c) a rate the current booking would be eligible to receive, if any special restrictions apply.

    Price protection will not be available within 72 hours of departure. Price protection will be available for most fare types with the exception of Royal Sales Event and Exciting Deals; Travel Agent, Interline or Industry Reduced Rates; Employee rate programs; and a select number of price programs and promotions for new bookings only, as specified in the price program detail. Price protection will be subject to the prevailing taxes and fees and/or fuel supplement, if applicable.

    What should I do if I find a lower rate?

    Simply call your travel agent or a Royal Caribbean representative to have your onboard credit applied. There are no forms to fill out. The adjustment will be made to your reservation. Onboard credits will be applied to the first and second guest on the reservation for the full amount of the price difference unless otherwise requested at the time of application. If you prefer, you will also be given the option of upgrading your stateroom based on availability and the price paid. Outside of final payment period, you also have the option to have your price reduced to the lower rate.

    When can I make my reservation?

    Anytime! Royal Caribbean price protection applies anytime between booking and 72 hours prior to sailing as long as you are eligible for the new lower rate. So make your reservation early to get your choice of staterooms and departures and rest easy knowing that we will adjust your price should we lower our rates.

    When can I call for price guarantee?

    Anytime between when you make your initial reservation and 72 hours prior to departure of the sailing. The new rate must be available at the time of request for conversion and no conversions will be made after departure.

    View Royal Caribbean Alaska Cruises
    View Royal Caribbean Alaska Cruisetours
    View Royal Caribbean Europe & Mediterranean Cruises
    View Royal Caribbean Europe & Mediterranean Cruisetours
    View Royal Caribbean Mexico Cruises
    View Royal Caribbean Asia, Australia/New Zealand & Canada/New England Cruises

    Posted by Denise at September 13, 2009 02:31 PM
  • Comments

    Web Design,
    Online Marketing and SEO by Agnada Consulting Inc. Vancouver