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October 13, 2005

Princess Recognizes Alaska Season Shore Excursion Operators for Service Excellence


Princess Recognizes Alaska Season Shore Excursion Operators for Service Excellence

Passengers Help Determine Season's Top Shore Tours and Favorite Guides

SANTA CLARITA, CA (September 19, 2005) - With the 2005 summer Alaska season coming to a close, Princess has announced the winners of its annual C.R.U.I.S.E. awards, which recognize its passengers favorite tours of the season and favorite tour guides in each of the Alaska and Northwest ports visited by Princess ships.

This marks the sixth year Princess has been presenting these awards, which are given in recognition of the importance these tours and guides are to the visitor's Alaska cruise experience.

Award winners are those tour companies and individual guides who received the most passenger commendations from Princess' extensive line-up of more than 135 shore excursion options throughout the summer season. The winners will receive their awards at ceremonies held aboard the line's Alaska-based ships.

"In Alaska, tour operators really are a vital part of the passenger experience, and they're exceptional at ensuring that Princess' service levels continue even off the ship," said Charlie Ball, president of Princess Tours. "We're always delighted to offer these C.R.U.I.S.E. awards to our top operators each year in recognition of service excellence."

Begun in 1999 in the Caribbean as part of Princess' C.R.U.I.S.E. (Courtesy, Respect, Unfailing In Service Excellence) customer service program, and expanded to Alaska in 2000, these awards are the culmination of a season-long effort to recognize the importance of Alaskan-owned tour operator partners to passengers' cruise experience. Tour Guide of the Season award winners receive $100, a tour of the ship, a letter of commendation, a plaque, and lunch onboard with their family. Operators of the Shore Excursion of the Season receive a plaque and a letter of commendation, a tour of the ship, and lunch onboard for company officials. A full list of winners is attached.

Princess Cruises and Tours Adventures Ashore 2005 C.R.U.I.S.E. Shore Excursion of the Season & Tour Guide of the Season

Co-Shore Excursions:
Taku Glacier Lodge Flight & Feast, Wings Airways/Taku Lodge
Whale Watching & Wildlife Quest, Allen Marine Tours
Tour Guide:
Melissa Kenney, Gastineau Guiding Company

Co-Shore Excursions:
Ketchikan by Horse-Drawn Trolley, Seahorse Ventures
Mountain Point Snorkeling Adventure, Snorkel Alaska
Co-Tour Guides:
Bill Block, Snorkel Alaska
Rob Holston, Lighthouse Excursions

Shore Excursion:
Seattle Highlights, Gray Line of Seattle

Co-Shore Excursions:
Sea Life Discovery Semi-Submersible, Sea Life Discovery Tours
Sea Otter & Wildlife Quest, Allen Marine
Tour Guide:
Debbie Bifford, Sitka Tours

Co- Shore Excursions:
Glacier Point Wilderness Safari, Chilkat Guides
Klondike Rock Climbing & Rappelling, Alaska Mountain Guides
Co- Tour Guides:
Cindy Godbey, Klondike Gold Dredge
Jeff Kellner, Chilkat Guides

Shore Excursion:
Capilano Canyon Nature Tour, Rockwood Adventures

Shore Excursion:
Butchart & Butterfly Gardens, Gray Line of Victoria
Tour Guide:
Phil Jackson, D'Costa Ports of Call

Shore Excursion:
Blackstone Glacier Cruise, Prince William Sound Cruises & Tours

Press Release by Princess Cruises

Princess Cruises Alaska Cruise Information
Princess Cruises Alaska Cruisetour Information
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Posted by Denise at October 13, 2005 09:11 AM

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